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Electronic Administrative Procedures

Online procedures are much easier to use than many would believe. Just as online public authority services are becoming of interest to more and more citizareens; businesses are also taking advantage of them more often. A large number of procedures can be carried out from the office with ease, without having to worry about opening times or having to wait in long queues.

The online procedures form the basis of electronic administration, which has made life for businesses much simpler. You only need to go to a Website like the One-Stop-Business Service Portal (USP), quickly find the key information and  complete the necessary reports and processes in a quick, straightforward and electronic manner with the aid of the mobile phone signature or the card-based citizen card (on the e-card). All applicable fees and costs can be paid electronically as described in the Citizens chapter. The electronic file will be processed by the public authority using their internal workflow system. The portal group for local authorities ensures that forms can be processed more quickly. Applications that are approved are delivered reliably afterwards in electronic form by an officially approved electronic delivery service.

The e-delivery makes it possible for authorities to send documents – including those that have to be delivered with proof of delivery (RSa, RSb) – electronically, in a convenient and low-cost manner. The business benefits from faster handling and the “yellow notes” and the additional way to the post office are no longer necessary.

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