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Electronic Mandates

Citizens who do not want to carry out online procedures with the citizen card themselves can authorize a representative to act on their behalf. This requires an electronic mandate agreement that is then saved in electronic form on the citizen card/mobile phone signature of the representative.

If this is envisaged, citizens may also request an authorised professional representative from the municipality or district authority to fill out electronic application forms for them using the citizen card/mobile phone signature. The online application form is also signed with the representative’s citizen card.

Further information

Mandates (in the chapter IT and Infrastructure)